Shipping Policy

Please allow 2 business days for processing on typical orders.
Pre-orders and custom orders for new soaps take time to cure (4-6 weeks minimum). If ordering a specialty soap or or newly released soap, contact for information regarding processing time.
We are grateful for every order that is made, and every effort is made so that your product arrives in perfect condition. However, we have no control over your order once the package has been placed with the shipping company. A tracking number will be sent out with each order to allow you to track your package with the shipping company. Please inspect your package upon arrival and contact us immediately of any problems with your purchase so that we might rectify the issue and let the shipping company know of the indiscretion. 
Natural skincare products are susceptible to harsh weather conditions, especially heat and humidity. While every effort is taken to ensure that your product arrives to you in perfect condition, extreme heat can cause butters and beeswax to melt. Alternatively, once the beeswax or butters have cooled back down, products containing these ingredients might have a grainy texture to them.